Case study
Career SPOT
Turning job search into a guided, AI-assisted career strategy
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The problem, my contribution, outcomes, and strongest screens.
My role
Product design · 0→1 product framing · AI service design
Product focus
A persistent career agent connecting goals, opportunities, plans, tasks, and follow-up.
Overview
I designed a persistent career agent that translates a person’s goals into matched opportunities, action plans, tasks, and timely follow-up.
The problem
Job seekers do not lack listings; they lack continuity and strategy. Preferences live across resumes, conversations, and job boards, while momentum disappears between discovery, application, and interview preparation.
What I drove
- Reframed the experience from a job-board chatbot into a persistent service model.
- Defined the hierarchy connecting Paths, opportunities, plans, and tasks.
- Designed progressive, voice-led onboarding for structured preferences.
What changed
- Shifted the concept from a reactive chatbot to a persistent career service.
- Defined a durable hierarchy connecting Paths, opportunities, plans, and next actions.
Impact
What the work was designed to move
Business impact
Established a 0-to-1 service model connecting career goals, opportunities, plans, tasks, and follow-up.
Customer impact
Job seekers receive continuity and actionable guidance instead of another disconnected list of openings.
Revenue impact
Creates pathways for sustained engagement and future premium career services without implying a launched revenue result.
Highlights evidence
4 essential screens from the final experience.
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